Privacy Policy

Effective Date: July 2, 2025

Last Updated: July 2, 2025

Welcome to Caring Hearts Bermuda (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chbermuda.com or interact with us online or offline.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you use our website or services, we may collect personal details such as:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Emergency contact information
  • Health and care preferences (if provided voluntarily in contact forms)

b. Non-Personal Information

We also collect non-identifiable data such as:

  • Browser type and version
  • IP address
  • Pages visited and time spent on the website
  • Device type and operating system

2. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to your inquiries or service requests
  • Customizing care plans and follow-up services
  • Sending updates, newsletters, or service announcements (with consent)
  • Maintaining internal records
  • Improving website performance and user experience
  • Complying with legal and regulatory obligations

3. Sharing and Disclosure

We do not sell your personal data. We may share your information:

  • With trusted service providers (e.g., IT, HR) under confidentiality agreements
  • If required by law, regulation, or legal process
  • To protect the rights, safety, or property of Caring Hearts Bermuda, our clients, or others

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications, and restricted access protocols.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • File a complaint with a relevant authority if you believe your rights have been violated

To exercise these rights, contact us at:

info@chbermuda.com

441-543-1429

6. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance user experience and collect analytics. You can disable cookies in your browser settings, but some website features may not function properly as a result.

7. Third-Party Links

Our site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our services, legal requirements, or best practices. We will post the updated policy with a revised effective date.

9. Compliance with Bermuda’s Privacy Laws (PIPA)

Caring Hearts Bermuda complies with the Personal Information Protection Act 2016 (PIPA), which governs how we collect, use, store, and protect personal information in Bermuda. We handle all personal data in accordance with the principles of fairness, lawfulness, and transparency. You may request access to your data or inquire about how your information is being used by contacting us directly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

Caring Hearts Bermuda

info@chbermuda.com

441-543-1429

www.chbermuda.com